If you want to exchange or return your purchase, you can make a request within 7 calendar days after receiving it, according to article 49 of the Consumer Protection Code. Just send us an email to [email protected] with the order number and the reason for the exchange/return. The product must be returned in the original packaging, with the guarantee and without any sign of use. Refunds will be made within 15 days of receipt of the purchase through the same payment method as the transaction was made.
Made-to-order pieces cannot be exchanged or returned as we take all of the details by email or WhatsApp before making them, so be sure of the size of your finger and your order.
